Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach Online Casinos California, what kinds of messages we can help with, and what to expect once you send one over.

How to Reach Us

Email is the best way to get in touch. Write to us at [email protected] and a member of our team will read your message personally — we don't rely on auto-replies to do the work of an actual response. Including a quick line about what your message concerns (a specific review, a correction, general feedback) helps us route it to the right person faster.

We aim to reply within a couple of working days. During busier stretches it may take a little longer, but every message gets a real answer.

What We Can Help With

  • Questions about our rankings — If you want to know why a site is listed where it is, or how our editorial ratings for offers like the ones from Raging Bull or Ignition are put together, ask and we'll walk you through it.
  • Corrections — Bonus terms, wagering requirements and promotions at online casinos change often. If you notice something on the site that looks out of date — say, a welcome offer that no longer matches what an operator advertises — please flag it so we can check and update it.
  • Content suggestions — If there's a topic around California online casino play, banking options, or mobile casino apps that you think we're missing, we're happy to hear it.
  • Feedback on your experience — If something you read here shaped a decision you made, good or bad, we want to know.

What We Can't Help With

We're an independent comparison and review site, not a casino operator. That means we can't process deposits or withdrawals, access your account with any of the sites we cover, resolve a dispute over a bonus or a payout, or verify your identity documents. Those are matters for the operator's own customer support team — most of the sites listed on this page offer live chat or email support directly, and that's the fastest route for account-specific issues.

We also can't offer legal, tax or financial advice. If you have questions about how gambling winnings are taxed or about the legal status of real-money online gambling in California, a licensed attorney or tax professional is the right person to ask, not a comparison site.

If Gambling Has Stopped Being Fun

If you're contacting us because gambling is causing stress, financial strain, or is affecting someone you care about, please don't wait for our reply before getting support. Confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER, and California residents can also reach the California Problem Gambling Helpline (1-800-GAMBLER or through CalGETS) for free, local support and self-exclusion options. We're happy to point you toward general resources, but a trained helpline counselor is better placed to help than we are.

Before You Write In About a Specific Site

If your message is about one of the operators featured in our rankings — for example a query about the offer terms attached to a welcome bonus, free spins, or a deposit match — it helps if you mention the operator name and the offer in question. We review promotions like these regularly, but terms such as wagering requirements, expiry windows and eligible games are set and can be changed by the operator itself, not by us. Readers who signed up under Non GamStop terms or are comparing options outside the mainstream operators list may also find our page on Best Non GamStop Casinos 2026 useful before reaching out.

A Note on What Shapes Our Content

Our reviews and rankings are researched independently. Where we earn a commission from an operator, that relationship never decides where a site lands in our rankings — feedback from readers like you plays a genuine part in keeping our content accurate and useful, and that's exactly why this contact page exists.

Online gambling involves real financial risk and is intended for adults aged 21 and over. Nothing on this site should be read as a promise of winnings or a way to earn income. If you'd rather not wait for an email reply, the helpline numbers above are staffed and confidential.